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Shipping Information

Viking Spores ship worldwide from our Laboratory based in Sussex, United Kingdom

We offer Standard (Untracked) and DPD Next Day (Tracked)  in the United Kingdom and Flat Rate for everywhere else. Please keep in mind, the timeframes below are for delivery and does not include the packaging and dispatching time. We take a lot of care and attention in making sure your products arrive safely.

Dispatch times:

Spores are currently: 1-3 working days.
Grow kits are currently: 3 working days.
Supplies / Gourmet are currently:  1 working day. 

United Kingdom shipping options

Standard (No Tracking) – £2.89

This is our basic postage option, typically we use Royal mail. There is no tracking and in the event your parcel is lost in transit, no compensation / replacement. We would advise using Tracked. Items sent on this service at your own risk. Any ‘Free shipping’ is on this standard service.

DPD Next Day (Tracked) – £5.99

This is our recommended postage option, usually delivers the next working day after dispatch.

Fully tracked, with a time slot. You can redirect to collect from a parcel shop or change address and other things on the fly. Fully compensated with replacement in the event of lost in transit.

Deliveries to the Scottish Highlands and Islands, Isle of Man, Isles of Scilly and the Channel Islands, Northern Ireland will be posted on the Royal Mail services ‘Flat rate’ untracked,  but delivery times will vary depending on your postcode. Deliveries to the Channel Islands and the Isle of Man can also be delayed by Customs

Worldwide shipping options

Europe (Flat Rate) –  £9.95

We ship to Europe using Royal mail standard, this service does not include tracking or compensation in the event of non-delivery. 

Everywhere else (Flat Rate) – £29.95

Shipping costs are very high for many other countries, we still would like to offer our products to international customers so we have the option. This service is tracked and compensated in the event of lost in transit.

PLEASE NOTE

Customers are responsible for knowing the laws of their country before placing an order. If your order is not accepted through customs in your country and is detained, we will not issue a refund or send your order again free of charge.

The costs of any import taxes or customs charges that may be applied to orders when they arrive in their country of destination is the responsibility of the customer.
Additional charges are not likely to be added but you should contact your local customs office directly if you need more information.

If an incorrect shipping address has been provided or you do not collect your parcel in time from your delivery office and your parcel is returned to us ‚ we will not send your order out to you again free of charge.
You will be asked to pay the shipping cost for re-sending your order.

Returns & Order Cancellations

Returns are not accepted on the following items: 

-Grow Kits 
-Mushroom Grain Spawn Bags
-Spore Syringes
-Swabs

As these are aseptically prepared biological items, they are classified as Perishable under the Consumer Contracts Regulations (2014) and the Consumer Rights Act (2015) and are exempt from return. The only reason for this policy is that we cannot restock these items. 

All other returns and cancellations are subject to a 10% admin fee.

For cancellations: We will endeavour to cancel your order, but if it’s already been shipped we cannot cancel it. 


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